CONFIDENT K9 LLC

Privacy Policy (SMS & A2P 10DLC Compliant)

Effective Date: January 6, 2026

Confident K9 LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including when you opt in to receive SMS text messages.

Information We Collect

We may collect personal information including, but not limited to:

Name
Email address
Phone number
Dog information and training history
Information submitted through:
- Website contact forms
- Intake and enrollment forms
- Scheduling and booking systems
- Chatbots and automated messaging systems
- Direct communication (phone, email, SMS)

How We Use Your Information

We use your information to:

Schedule and manage training services and appointments
Communicate regarding programs, classes, policies, and updates
Send SMS messages you have explicitly opted in to receive
Provide customer service and client support
Improve business operations and client experience

By providing your phone number and opting in through our website, forms, chatbot, or scheduling system, you consent to receive SMS text messages from Confident K9 LLC.

Message types may include:

Appointment confirmations and reminders
Program updates
Policy or scheduling notices
Client communication related to services you requested

Message frequency may vary. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

CRM, Scheduling & Messaging Platforms

Confident K9 LLC uses the following platforms to operate our business and communicate with clients:

BusyPaws – client management, scheduling, billing, class rosters, attendance tracking, and operational messaging
Automation Dogs / PetBiz Experts – lead capture, chatbot communication, SMS and email automation, and marketing workflows

These platforms process information solely on our behalf and only to the extent necessary to provide services. They are contractually required to safeguard your information and are not permitted to sell or use it for unrelated purposes.

We do not sell, rent, trade, or share your personal information, including phone numbers, with third parties for marketing purposes.

Information may be shared only with trusted service providers necessary to operate our business (such as scheduling, CRM, payment processing, or messaging platforms).

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at:

Email: Confidentk9usa@gmail.com
Phone: 352-667-7079

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

Confident K9 LLC
8150 Weeping Willow St
Brooksville, FL 34613